Changing your account information is as easy as using our amazing NinjaBot. He’s an AI-powered chatbot that makes setting up and managing your Ninja Number app hassle-free.
Get started chatting with NinjaBot one of two ways:
You can find it in the hamburger menu. Just select Setup and then NinjaBot Setup.
Or you can select the NinjaBot icon in the top right corner of the app screen.
Once there, NinjaBot will ask you what you want to do. Choose Account.
Here you can switch plans, cancel your plan or change your phone status to an announcement.
To switch plans, choose Cancel Plan. Don’t worry! Nothing is written in stone. This just gives you the option to change your plan. See, once you select that, you’ll choose Switch plans.
Of course, if you want to cancel your plan, here’s where you’ll do that, too.
You can also change your phone status to an announcement under Account settings with NinjaBot.
Changing to a phone announcement in Ninja Number is for when you want to advertise or – ahem – announce something that’s a top priority. Maybe you’ve got a great discount or special running. Or you’re moving locations. Or maybe your office is closed due to bad weather but you want your customers to know you can still be reached via text, email, and phone.
Think of it as a temporary voicemail. Here’s how to make the change:
If you want to choose to change to an announcement, which overrides your voicemail, pick Yes.
NinjaBot will give you three options for recording the announcement – Type it, Use Previous or Record it.
This is the exact same way you set up your voicemail greeting. If you Type it, you choose a recorded voice to read your transcript (male, female, British, American). If you choose Record it, then you record the voicemail yourself. Think of this as a one-time voicemail greeting for special occasions, events, or announcements.
“Hey there! Did you know that Catch My Drift Snowplowing is having a first day of winter super sale? Sign up now and get 30 percent off your services for the whole season! Go to www.catchmydrift.com to sign up now or call 1-800-555-SNOW for more information!”
You can run this announcement during the promo time and then return to your regular voicemail after. Neat, huh?